Tax Forms | Tax Codes

eFile.com based Help and Tax Return Support

There are several ways to get help or human-based tax return support on eFile.com.

Below are instructions on how to get help from within your eFile.com account.
Get immediate Taxpert^® support via your personal support page.
See your other support, tax help options and resources.

To get to the Help section within the app, follow the steps below.

Step

Description

1. Sign Up/Sign In

2. Help, Support

Select the Help link in the upper right section - see below. Our response time during working hours is quick; during peak times, it might be up to 12 hours.

Health Savings Contributions, Distributions

3. More Help, Support

Contact a Taxpert^® now and get a reply from a real human, not an automated chat bot. Phone or chat invitations based on support case may be available as well. See other online tax resources that may help answer your question(s).

4. IRS Phone Numbers, Account

Find IRS phone numbers and instructions to create your IRS account - the IRS has resources available for certain situation, including live refund or payment status updates.

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