Updated Oct. 22, 2024

Mobile Device PDF Download

Do you see a blank page on your mobile device (e.g. Android) when trying to download or view your tax return PDF? There are certain steps to take to view your documents depending on the device you are using

See also: information on VPN or network settings.

How to View a Downloaded Return on Android?

Step
Description
1. Sign in to eFile.com
2. Go to My Account
Select My Account - on your mobile device, tap the three dots on the right. In the menu below, you will see My Account.

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Android Mobile Devices include Samsung Galaxy, Google Pixel, etc.
3. Show blank PDF
When you download the PDF, your page might appear blank as shown below.

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4. Download the PDF
To view the downloaded PDF file on your Android device, see below.

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How to View a PDF Copy on Apple Mobile Device or iPhone?

Step
Description
1. Sign in to eFile.com
2. Go to My Account

To download your return, select the three dots in the corner and then select My Account. Then, select the share icon on the menu bar by the address at the top of bottom of the screen (the middle icon with the arrow).

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3. Save Files
Scroll down and select Save to Files or Print. These allow you to save the document to your iCloud as well as just print the document from your phone if you have a compatible printer.

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You should always save a copy of your returns, both physical and digital. See further details on how to download a copy of your return from your eFile account.

The download view from a Mac or PC, see how to download your return.

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