Problem: The State of Virginia—not eFile.com—has rejected your return because your Social Security Number (SSN) or your Spouse's SSN has been used on another tax return.
Solution: If you think this is correct, you don't have to do anything. If you think this is not correct, let us help you turn this rejection into an IRS acceptance. Sign into your eFile.com account.
On the left side menu click on Name&Address and verify the SSN entered. If the SSN is correct and you did not file another return contact the State of Virginia about this.
Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/