Problem: The IRS—not eFile.com—rejected your return because the Identity Protection Personal Identification Number (IP-PIN) you entered for your spouse doesn't match IRS records.
Solution: Sign into your eFile.com account, click on File, proceed through the check out and efile process again and enter your spouse's IP-PIN on the appropriate screen and re-efile your federal and state returns for free.
You can retrieve your IP-PIN here: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin.
Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/