Problem: The IRS—not eFile.com—rejected your Federal Tax Return because your Social Security Number (SSN) is listed on an accepted Married Filing Jointly tax return (or a Head of Household return with the spouse exemption claimed) as the spouse.
Solution: Sign into your eFile.com account and click on Name & Address on the green section on the left. On the right side, verify all SSN numbers. Make the necessary changes and re-file by clicking File for free.
If they are correct and you or your spouse were not listed on another return, please visit this page about Identity Theft.
Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/