Thank you!

Thank You!

Thank You for Preparing and eFiling IT! (Where the IT stands for "Income Taxes").

We do appreciate positive feedback, but we value constructive feedback even more so we can improve our services to you and others.

Since we can't meet in person, please share your experience with us. This will help us to help you as we can improve our services and offer even more value to you. If we have not met your expectations, please engage with us first—we are here to listen. Share with us any frustrations or suggestions you might have. Facebook and Twitter cannot fix any problems you might have encountered on eFile.com, but if you talk to us, we can.

You will keep receiving important transactional emails from us about your tax return status updates or changes. Make sure you monitor your spam or junk folder as well. Post all your questions to us here on your personal eFile.com support page.

Steps During and After eFiling Your Tax Return

Take these Steps

Description, Instruction

Listen To the Tax Unwind Song

Click and Listen to the eFile DeStress Song

Check Your Return Status

In case you have not yet eFiled, follow these checkout steps. Once your return is e-filed, your status will be listed as Pending. The IRS—not eFile.com—will either accept or reject your return. If Rejected, don't panic; there are instructions and tips on how to correct and re-efile your return for free. If Accepted, please check where your tax refund is, or how to pay for taxes. Throughout the different status changes, the eFile.com app will send you emails—check you spam folder if you don't see them in your inbox.

Where Is Your Tax Refund?

Checking your IRS Tax Refund or State Tax Refund Status requires that the respective organizations have Accepted your return. Sign back in to your eFile.com account and check your return status. If accepted, find out when your tax refund will arrive.

Your Refund Status after choosing Deduct Fee From Refund - DFFR

Did you select the e-collect Deduct Fee From Refund (DFFR) option? If your tax return was not free and you did not pay via credit card, then one of your options was to have your eFile.com tax preparation fees deducted via DFFR. To do this, eFile.com uses a process called e-Collect. The IRS will transfer your refund to EPS Financial—the eFile.com bank processor—and the portion of your fees will be deducted from your refund. Please check Point 3 above before you check here for your refund money via EPS.

Ways to Pay Owed Taxes

What if you owe taxes and are not sure how to pay them? There are three main payment options: Direct Payment, ACH Transfer, and Installment Payments. Did you know that if you owe taxes, the tax penalties for not paying on time are less than the penalties for not filing on time? For more information on that, check out Point 7 below.

Your IRS Account

Set up and/or access your IRS account where you can monitor the following:

Your IRS Tax Payment Balance by Tax Year
Create IRS Tax Payment Plans, learn about options etc.
Access your Tax Records: Tax Return Data, Transcripts and Records
View economic impact payment amounts e.g. Stimulus, Advance Child Tax Credit
Copies of Notices, Letters from the IRS e.g. 6419, 6475
Apply for an IP-PIN.

Share with others what you liked about our service and share with us first what you did not like about it so we can address it.

Did Your Return Get Rejected by the IRS or the State?

Don't panic, it's not the Titanic! Many times it's just a simple data entry mistake (e.g. SSN or date of birth). Sign back into your eFile.com account and see the instructions under the My Return page. Make the correction and re-efile for free. You can find a detailed list of possible rejection reasons and codes and how to make the corrections here.

IRS Late Penalties for Not Filing or Not Paying on Time

Calculate your personal IRS penalties for not filing on time (if you owe taxes) or not paying on time. Generally, the penalties for not filing on time are higher than the penalties for not paying on time. So you should file on time—a full tax return or a request for a tax extension—and pay as little or as much as you can.

Download a Copy of Your Tax Return

Sign into eFile.com and check under My Account. There, you can download the PDF of your current return or the previous three tax years (assuming you e-filed them with eFile.com). The PDF will be in the state of the latest action you took before you signed out: complete, incomplete, e-filed, pending, etc. Learn more about how to obtain a transcript or copy of your current or previous year tax return.

Change Your Return, Tax Amendment

If you need to correct an IRS Tax Return that you previously e-filed via eFile.com, you can complete a tax amendment—Form 1040-X—for free on eFile.com. The amendment cannot currently be electronically filed; you can fill it out on the eFile app before you download, print, sign, and mail it to the IRS (the address is listed on Form 1040-X). Find out how to file state tax amendments for your respective state(s).

Social Feedback, Likes, and Dislikes

eFile.com Dislike: Remember, we value negative feedback and dislikes as constructive criticism. If we did not meet your expectations, we would love to hear it first from you so we can address your concerns immediately. This is how we improve the experience for you and all of our customers.

eFile.com Like: We would appreciate if you provided feedback to an eFile.com Taxpert^®.

Facebook Like: If you had a positive experience on eFile.com, please like us on Facebook and other social media platforms. But please remember, Facebook will not address any dislikes you leave there. Only we, at eFile.com, can address them for you directly.

eFile.com
LikeIT on Facebook

TurboTax^® is a registered trademark of Intuit, Inc.
H&R Block^® is a registered trademark of HRB Innovations, Inc.